An Interpretation of Stairway to Heaven free essay sample

The band opens with a solemn, gloomy tone as they discuss the lady whos sure that all that glitters is gold. The woman may represent the increasing materialism of society during the 1 asss and the following decades. This materialism thats so widespread in the mindset of individuals, specifically this woman, has led them to believe that material possession will assist one on the road to heaven. This interpreted from the line And shes buying a stairway to heaven. The woman continues to spend and spend with hopes that it will help solve all of her problems. She continues to chase after these possessions and continues to be greedy. The word heaven may not connotation to one that is religious but one that symbolizes a state of happiness which is supposedly achieved through wealth or even power. This idea is a mere illusion,as revealed later in the song that greed and materialism can negatively affect ones soul. We will write a custom essay sample on An Interpretation of Stairway to Heaven or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page And as we wind down the road, our shadows taller than our soul.The bands use of diction, the word shadows, is likewise a use of imagery that holds a deeper meaning. One interpretation as provided by the Rock Genius is that the bad we may have done (metaphoric to our shadows), can stand out more than the goodness of our soul. The setting of the sun is yet another metaphor used to represent the end of a day or even life. The shadow created although its part of the physical world, is still transient. It holds no importance, not in comparison to the soul which is more real.Therefore, for a shadow to be taller than a soul, shows that humans that are materialistic are shallow which disgusts the singers Zeppelin as their spirit is crying for leaving. It really make me wonder It really makes the listener wonder. This line of the song, which is often repeated throughout the song is a rhetorical question both the embers of the band and the listener question about the human perception of wealth and power and the effects it has on them.With repetition, Zeppelin reiterates that there is no connection between wealth and happiness. By the end of the song Robert Plant of Led Zeppelin sings about how if you listen very hard, the tune will come to you at last, when we all are one and one is all, to be a rock and not to roll. Zeppelin then restores hope and reminds listeners that it is never too late to see the mistakes of ones actions and that if you listen very hard, the message that the song holds will come to you at last. An Interpretation of Stairway to Heaven free essay sample The band opens with a solemn, gloomy tone as they discuss the lady whos sure that all that glitters is gold. The woman may represent the increasing materialism of society during the 1 asss and the following decades. This materialism thats so Dispersed in the mindset of individuals, specifically this woman, has led them to believe that material possession will assist one on the road to heaven. This Interpreted from the line And shes buying a stairway to heaven.The woman continues to spend and spend with hopes that It will help solve all of her problems. She continues to chase after these possessions and continues to be greedy. The word ;heaven may not connotes to one that Is religious but one that symbolizes a state of happiness which Is supposedly achieved through wealth or even power. This Idea Is a mere Illusion,as revealed later In the song that greed and materialism can negatively affect ones soul. We will write a custom essay sample on An Interpretation of Stairway to Heaven or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page And as we wind down the road, our shadows taller than our soul.The bands use of diction, the word shadows, Is Likewise a use of Imagery that holds a deeper meaning. One Interpretation as provided by the Rock Genius Is that the bad we may have done (metaphoric to our shadows can stand out more than the goodness of our soul. The setting of the sun is yet another metaphor used to represent the end off day or even life. The shadow created although its part of the physical world, is still transient. It holds no importance, not in comparison to the soul Inch is more real.Therefore, for a shadow to be taller than a soul, shows that humans that are materialistic are shallow which disgusts the singers Zeppelin as their spirit is crying for leaving. It really make me wonder- It really makes the listener wonder. This line of the song, which is often repeated throughout the song, is a rhetorical question both the members of the band and the listener question about he human perception of wealth and power and the effects it has on them.With repetition, Zeppelin reiterates that there is no connection between wealth and happiness. By the end of the song Robert Plant of Led Zeppelin sings about how if you listen very hard, the tune will come to you at last, when we all are one and one is all, to be a rock and not to roll. Zeppelin then restores hope and reminds listeners that it is never too late to see the mistakes of ones actions and that if you listen very hard, the message that the song holds will come to you at last.

Tirer - to Pull - French Verb Conjugations

Tirer - to Pull - French Verb Conjugations The  French verb  tirer means to pull.  It is also sometimes used to mean  to take. The tables below contain the various conjugations of this regular -er verb.   Conjugations of Tirer Present Future Imperfect Present participle je tire tirerai tirais tirant tu tires tireras tirais il tire tirera tirait nous tirons tirerons tirions vous tirez tirerez tiriez ils tirent tireront tiraient Pass compos Auxiliary verb avoir Past participle tir Subjunctive Conditional Pass simple Imperfect subjunctive je tire tirerais tirai tirasse tu tires tirerais tiras tirasses il tire tirerait tira tirt nous tirions tirerions tirmes tirassions vous tiriez tireriez tirtes tirassiez ils tirent tireraient tirrent tirassent Imperative tu tire nous tirons vous tirez Verb conjugation patternTirer  is a  regular -ER verb

Human Excellence Essay Example | Topics and Well Written Essays - 2500 words

Human Excellence - Essay Example Introduction In this paper, I will argue for a model of human excellence according to Aristotle but all the while making comparisons with other philosophers. These theories work to specify the character virtues or traits which lead to human flourishing (Karl, 1996). Such virtues include compassion, justice, courage, tolerance, intelligence, patience, imagination, persistence and creativity. Virtue in the regard is synonymous with goodness and human excellence. Human excellence materializes in our modern-day society in many kinds of forms and studies have revealed that the most significant way to realize excellent performance in fields such as music, sport, scholarship and professions is to practice. The attainment of excellence in such fields generally needs more or less 10 years of loyalty, embracing about 10,000 hours of effort (Karl, 1996). The Ancient Greeks had a perception of arete which meant an exceptional fitness for intention. This takes place in the works of Aristotle and Homer. An additional related notion was eudaimonia which was the happiness which resulted from a life fulfilled and well-lived, and being prosperous (David, 2006). The comparable theory in Muslim philosophy is called ihsan. According to Aristotle, the best good or "the god" is that which is desired for its own sake and for the sake which we wish for all other goods or ends. For the human beings, happiness or eudaimonia is the motion of the soul in harmony with arete which in Greek means excellence, what something is good for or virtue (Rosalind,1999). Eudaemonia is characterized by living well and doing well in the affairs of the world. Moral virtue is not the end of life since it can go with misery, inactivity, and unhappiness (Kelvin, 2007). But happiness, and the end of life, to which all things aim, is activity in accord with reason of the arete or peculiar excellence of any person. At the same time, happiness is an activity that involves both the moral and the intellectual aret e but some external goods are essential to exercise that activity. However, happiness can never be identified with wealth, pleasure, or honor even though nearly everyone tends to think so. On the other hand, excellence is the quality of being excellent or the circumstances of having good qualities in an prominent degree; illustrious merit; supremacy in virtue but a title of honor or respect is termed as his or her Excellency (Rosalind, 1999). Important questions How do we know what human excellence is? How does the definition compare among other moral theories? Can there be more a number of definitions? What does it feel to fulfill our human beings and how does this compare to virtuousness? How should we live our lives? What does the human excellence imply about the purpose of our existence? Views proposed Aristotle argued that every human being has a function or goal in life and that the goal of human existence is to do the things that are distinctly human and that they must do it well so as to be a good human being. Ethics as a subject begins with the works of Aristotle. In its original form, this subject is concerned with the question of virtue (Greek arete) of character (ethos), or having excellent and well-chosen habits (Aristotle, 1999). The attainment of an excellent character is in turn meant to be the highest goal of living well in eudaimonia, a Greek word regularly translated as well-being or

Writing 3 Essay Example | Topics and Well Written Essays - 3250 words

Writing 3 - Essay Example Of critical concern was the shed located behind the door at the back which provides a hiding place for strangers. It would be important to advise employees taking out trash to the dumpster of the looming hostage risk when dark falls. The door alarm could be set off by employees so frequently such that should a stranger sneak in through the back door, no one would be concerned. It would be sensible that employees undergo safety drills for their safety and security and that of the business. The alarm fitted at the back door should be redesigned to allow for coded access under the reserve of specific employees. The background information on the building, business operations and employees was not only discussed but also documented. The discussion also focuses on the security systems such as surveillance cameras, door alarms and windows. The store layout was examined in addition to the survey undertaken to evaluate office security, guard security and physical security of the restaurant building. In the security survey, the strengths and weaknesses of all forms of security infrastructure were assessed so as to promote the security and safety of the premises and the business operations therein, employees and customers. This would only be realized should the owners and managers implement the given recommendations on security enhancement. Conclusions are given in the survey report on security weaknesses as deduced from observation and interviews. Also included are the strengths of the physical security and recommendations on how to improve security. Discussions and interviews were carried out in person. These were done in three different occasions: on June 2, 2014, June 23, 2014 and July 3, 2014. Interviews were conducted at the time of serving dinner, which is about 5.00 pm. The initial visit was important as it involved the identification of the contact person, Raj Kumar who is the owner of the restaurant. This involved a brief interview

Hearing Child of a Deaf Parent and a Deaf Child of a Hearing Parent Assignment

Hearing Child of a Deaf Parent and a Deaf Child of a Hearing Parent - Assignment Example Daniel never hesitated to ask the tutors, audiologists and even other professionals any questions and even other issues of concern. They would often give him the utmost assistance he required. His parents loved and encouraged him, praised him for anything he did well, often smiling with him and paid attention to whenever he wanted to share something with them. These loving activities were the most important milestone of boosting his confidence and making him feel relaxed. He often came to class and mused around with his funny stories about his experiences at the family gatherings. He dreaded the occasions since he was the eldest child, yet his younger cousins and even the adults would not understand him. He would go by himself to read any book in the apartment including the children’s books. His cousins would ignore him and go about playing and making the clay â€Å"cookies†. He would interact with the adults with his parents always trying to interpret, though the degre es of success were varying. He often missed deep conversations even with his grandparents. He tells me that my shortcomings should never deter me from achieving success and this really inspires me. Billy told her story too. She had been raised by deaf parents but had no hearing impairment. At the age of five, she was lying on her bed, and the thought of little monsters under the bed crossed her mind. Their intention was to eat her feet if she attempted to step down. Like every other child, paralyzed in fear, she tried to call for help from her parents, but unfortunately, her screams would land on deaf ears of her parents. At that age, she knew her parents were deaf, and they lived in a visual world with her. To attract her parents’ attention, it demanded her to be within their coverage of sight and wave her hands, or to gently touch them to signalize her presence.

The Political Communication Of India

The Political Communication Of India In the early years of Indian Independence political communication was considered to be addressing peaceful rallies and dropping election pamphlets from a plane to persuade the Indian Voter. The post liberalization has already seen three paradigm shifts, Firstly the Nehruvian Socialism in the 1960s, then the hard lined discipline of Indira Gandhi and economic freedom in the 1990s. the liberalization of the Indian economy has changed the way of communication ranging from cable television to telecommunication and then bringing on to the online platform. Earlier the communication during elections used to take place in rallies and depended a lot on politicians interpersonal skills. But the political parties are soon realizing the importance of this Digital Era to connect with the youth of the country. The Political parties know that the youth are going in the transformation from Digital Migrants to Digital Natives. They are present with their true identities on the Digital platform. This requires the political parties of India to adopt methods which have been never adopted before. In the recently hard fought Lok Sabha Elections of 2009, all major political parties of India had hired Ad and Media Agencies to manage their Brand Image. Understanding Political Communication Political communication is a sub-field of political science and communication that deals with the production, dissemination, procession and effects of information, both through media and interpersonally, within a political context. This includes all usage of Media, speeches by politicians, Opinion leaders in the community to influence the decision process and it also includes the formal and informal discussions in the general public. The Study of Political Communication revolves around 3 basic elements. The Political Party The Voter The Medium of communication The Political Party As per the Ace Electoral Network, A political party is defined as an organised group of people with at least roughly similar political aims and opinions, that seeks to influence public policy by getting its candidates elected to public office. Political parties perform key tasks in a democratic society, such as Aggregating and articulating needs and problems as identified by members and supporters Socialising and educating voters and citizens in the functioning of the political and electoral system and the generation of general political values Balancing opposing demands and converting them into general policies Activating and mobilising citizens into participating in political decisions and transforming their opinions into viable policy options Channelling public opinion from citizens to government To perform these above mentioned key tasks, the political party should be able to communicate their objective clearly to their Voters. With the increase in the number of mediums a party can use to communicate with their voter, a consistency in the communication objective should be must. Communication objective is derived from the Brand Proposition the party wants to display to the general public. Harrop (1990) perceives political marketing as being not just about political advertising, party political broadcasts and electoral speeches but covering the whole area of party positioning in the electoral market. Maarek (1995) conceptualises political marketing as a complex process, the outcome of a more global effort implicating all the factors of the politicians political communication. Maarek explained the Difference between commercial marketing and political marketing. Figure 1: Commercial and Political Marketing, two parallel strategies. In the above figure Maarek tries to point out the difference between Commercial Marketing and Political Marketing. Such a parallel cannot be drawn, as a partys product consists not of its political communications but of: a) Its ideological platform and its set of policy proposals. b) The party leader, the candidates and party officials. In Maareks view, political marketing has become an integral and vital component of political communication. In his words: Political communicationà ¢Ã¢â€š ¬Ã‚ ¦encompasses the entire marketing process, from preliminary market study to testing and targeting. The Voter The aim of any type of communication is to convince the receiver. All marketers try to convince their customers about the product. Here the marketer is the political party and the customer is the voter. But there are certain differences between mainstream marketing and political marketing with respect to the voter. Lock and Harris (1996) identify four main differences between mainstream and political marketing: All voters vote on the same day, everyone makes choice as per their own methods or requirements There is no cost attached to casting a mandate for a particular party, therefore no cost when considered from an individual point of view but a very huge cost from a societys point of view. Even though you must have voted for a particular party, even though its not elected ,you will have to live with it. There is no choice to vote for a political party or the candidate, basically the service given is unbundled. The candidate and the political party both are generally taken into consideration while making the choice. The main role of PR activities is to improve the perception of the political party or the candidate. Today political parties are involved highly in PR activities during elections; the Bhartiya Janata Party had the India Shining campaign in 2004 which triggered a new PR era in Indian Politics. The Congress party ran the Secular campaign successfully in 2009. No political party has left any stone unturned in the field of PR, whether it is print or television or even digital. The Indian Voter today is exposed to a minimum of three different kinds of medium in a day, it is important to reach out to this person when its most effective. It is very difficult to improve the perception of the candidate or the party in a short term; it requires a long term perspective with a consistent proposition to the voter. The Medium The early beginnings of democratic thought in the eighteenth century, political philosophers have recognized the crucial role of un-inhibited public debate and free speech, which was later, extended to the demand for a free press (Voltmer, 2007)The notion of a marketplace of ideas is based on the liberal belief that no single agency be allowed to have the last say on the course of politics. Rather, it is through public exchange of argument and counter-argument that the truth eventually emerges (Mill 1859, reprinted 1974). From the perspective of the marketplace of ideas argument, the media are usually assigned a more passive role, serving as a forum where a variety of groups and individuals are given the opportunity to express their views. Arguably the mass media serve as the main link between governments, political parties, candidates, etc. and voters, as the opportunities for direct communication between citizens and their representatives are extremely limited both in terms of the scale of the audience reached and the scope of the issues covered. However, the media are not just channels conveying the messages politicians want them to communicate to voters. They are also active participants in the creation of political messages (Cook 1998). In a democracy like India, The medium of communication is the single most important factor through which political parties reach out to the people. Political Speeches, coverage, events are all part of the medium of communication. Even hate speeches, rally by political parties only make sense if they are reported by the print or the television medium. In the print there are articles that report the unfolding of different events through the day, the television has live screening of interviews and events. As film stars became popular figures in Indian politics, movies became an important medium of political communication. This all is the part of the medium through which political marketing talks place. Today the digital medium is yet another medium which cannot be ignored by any political party. Blogs, Social media, websites, email, viral marketing and websites itself has brought about a paradigm shift in ways political parties could present itself to the voter. The print and television mediums are generally active only during election campaigns but the digital medium is generally active all through the year. The Digital Medium: The Game Changer Not so long ago, Television and Print were the mainstays of most marketers media plans with radio and outdoor and a few other things filling in the gaps where appropriate. Even with the emergence of the internet in the late nineties television commercials were heavily favored by the dotcoms as the way to build their brands. The internet is now over a decade, its certainly isnt new .In fact, any product that advertised itself as new ten years on would be laughed at or even sued by the authorities . Today Digital channels are mass and mainstream reaching global audiences. For example in some markets, a popular website can reach a staggering part of the population. Its not just the big portals or social networking sites that command large audiences. Perez Hilton, the web king reaches an estimated 5 million people daily via the blog. (David Meerman ,2004) While digital channels are now mass, they can also be extremely targeted allowing for singular interactions with consumers. This is one of the defining benefits of new media. Marketing through the digital platform can be extremely personalized in many ways. Personal Emails or SMSes might be tailor made to suit every individual needs. They can be content differentiation also, as different mailers could be sent to different individuals based on their likes and dislikes. New Media are essentially social. Everything in digital format can be easily replied to by everyone. The best part of digital medium, that it can be viral. Any exciting piece of communication through the digital medium can be easily replicated and produced in the same form. There are basically two types of Digital Marketing. The first one is the pull strategy and the second is the push strategy. The pull strategy basically consists of attracting consumers/visitors to a particular website or a blog or even watching a video (youtube). Here the initiative is on the consumer to visit the particular digital platform. The pull strategy requires a substantial marketing budget as the numbers of competitors are more. Also the pull strategy does not allow you to be personalized to the user, as the same content is viewed by all viewers. The push strategy basically consists of sending emails and SMSes to the target audiences. The push strategy could be extremely personalized, for example a polit ical party could send in different SMSes to people of a region affected by floods and a different message to people affected by Naxal issues. Use of Internet as a Political Communication Tool The internet is a perfect example of customer centricity in political communication. The internet acts as a one stop platform for people to interact with politicians, discuss their problems. The primary problem in India was that people were finding it tough to connect with politicians except during elections when politicians wanted their mandate. The internet as a platform itself can act as a connection tool for the people with the politicians. But internet is not utilized to its true potential; internet is often seen as a tool to spread awareness about a politician or a political party. (David Meerman ,2004) Before the internet platform emerged, it was believed that the people would go to the administration for help or issues, but the internet could give way to a system which would bring the government and political parties to the people. The focus of the internet could be to generate efficiency in the system which will indirectly benefit the government. But the important thing with the internet is that the tool works best when the consumer uses it for a dialogue and not a monologue. Online tools There are a variety of tools available today for use of political communication. These tools are generally used by the people for entertainment or networking purposes. These tools can consist of blogs, social networking sites, news sites, video streaming and group sites. These tools can be used by have great political applicability. These tools can be used to generate public attention and also to act as points of salience. The internet is generally open systems and are accessible all public. The internet today has no dependency on computers as the internet can be accessed through mobiles. Every tool present on the web today has a specific use and can be used to target niche audiences. Importance of youth in elections The analysts believe that the segment of youth would be the most critical in the forthcoming elections. Unfortunately this segment has registered a dismal participation in the elections upto this point. This segment of youth is identified as being rationale and will be having the capability of taking decisions. This segment can easily identify the right and wrong between things, they understand the importance to cast votes in elections too; the only thing that is lacking is a platform to connect with this target audience. The political parties today should be involved in giving out communication messages which are more relevant in times of today. The youth of today feel that they are disconnected with politics just because of the lack of use of appropriate communication tools by the political parties. That is why it is very important to understand the consumption of messages by this segment. Understanding the Psyche of the Indian youth in Elections The Indian youth is one of the largest segments of the Indian Society; they surpass any other segments present in the Indian Voting Canvas. In the recent Lok Sabha elections of 2009, the voting percentage among the youth was an abysmal 20%. The influencers in the case of youth are their parents, if the parents decide to cast their vote then the youth generally follow them otherwise they dont cast their vote. Most of the youth today does not find it intriguing enough to talk about politics, the trend is slowly changing but it is still an urban phenomenon. Most of the youth today look at the Election Day as a holiday; they generally plan out long weekend holidays on account of election days. The youth of today believe in the saying Be the change, they volunteer to NGOs and help other organization, they firmly deem that rather than relying on politicians or political parties, they themselves take the onus of changing the landscape of this country. Generally Youth does not cast their vote on the pretext of saying that their vote does not make a difference. The youth of today in the range of 20- 25 years, have seen all the major political parties at the centre (1996 2009), so the feeling of nothing changing in the Indian Landscape is pretty evident. The youth also believe in the fact that they have never been asked to vote. When researched this led to the vicious cycle phenomenon in Indian Politics, the Indian urban segment and youth are the two segments which generally registers the lowest amount of voting percentages. This is the primary reason why politicians and political parties pay very less or no attention to them. Due to no attention to them the youth do not get any personalized or communication that makes relevance to their life during election days. Many youth of today feel that the process of casting votes is a tedious one, as one never know how to register and when and where to vote. Before the Jaago re campaign, th ere was no particular online platform which educated the youth about the process of casting votes. Need and Rationale for the Study Changing voter profile of the country The voter profile of this country is fast changing, the faster the political parties adopt the change, better will be the results for the political party in the Long run. Media fragmented As the media of today is getting more and more fragmented, the traditional means of reaching the voter might not work, and innovative means of reaching the same voter might be needed. Americanization of Politics in India Learning from the recently concluded Americas Presidential elections, the use of social media had been used exhaustively along with other online tools. This can pave the way of the changing political propaganda as it takes place today Research Design Literature Review Knowledge and Learnings Content Analysis of Websites Conclusion/ Recommendation Learnings Expert Interviews Research Objectives Following are the research objectives: To analyze and compare the websites of different political parties and understand their offering in the digital medium To analyze the different promotional activities done by political parties on the digital platform. Research Methodology Information gathered through data published, websites, reports. The books and articles for reference would be sourced from the KEIC library of Mudra Institute of Communications, Ahmedabad In -Depth interviews would be conducted with professionals from the digital marketing industry and the people responsible for PR of political parties. Content Analysis of Websites would be done of the websites of the major political parties of India The content analysis of websites will be done on several labels like Information on the website, Informing the people, engagement with people, appeal to people , media releases given on the website and transparency achieved by the website Content Analysis in general is conducted in several discrete stages. Although the following stages are given in sequence, they need not be followed in the same order. Formulate the research question : Analyzing and comparing websites of different political parties in India ( Four national parties are taken in the consideration set) Define the population in question: The population would be all the data that is available on the internet about these political parties. Select an appropriate sample from the population: The sample for population would be the websites of these parties. (Official websites) Select and define a unit of analysis: The unit of analysis would be the pages on the website. Each page would be analysed from the website. The units would be : Information of the web site Interaction with People Appeal to the people Service to the people Media Coverage and Public Relations Transparency Sampling A panel of experts from the digital marketing industry would be chosen with their political knowledge in mind. For selecting the panel snowball sampling would be used The sample for selection of websites would be of the four national political parties of India Research Questions Some sample questions which would be asked to the panel of experts would be as follows How important do you feel is the online platform in todays age for political parties? Describe what is the appropriate time for political parties to use the online platform? Where is the online platform best likely to fit in the entire process of political propaganda? Could you tell us some campaigns which u liked/disliked by political parties? What would be the extent of use of online platform in political campaigns, five years down the line? Limitations Confidential information would be withheld as the topic of research is sensitive subject which is politics Data Collection The data collection was done in two phases for the Four National Parties of India. This was decided by the number of seats won by each of these parties in the recently concluded General Elections. The initial data was collected on January 5 January 7 2010. This data was recorded in an Excel sheet based on the selected variables. After this interviews were taken with the Media / PR heads o the respective political parties. This helped me in cross checking and validating their claims about the website and also to help me fill in gaps during my initial collection. Also a link analysis was done to check the traffic for these websites during the election period, as these links are more active during election periods. Data and Analysis The research would be done on the following websites: National Party Website URL Indian National Congress (INC) http://www.congress.org.in/ http://www.congress4india.com/ Bhartiya Janata Party (BJP) http://www.bjp.org/ http://www.bjpindia.in/ Samajwadi Party (SP) http://www.samajwadipartyindia.com/ http://www.spmumbai.org/index.aspx Bahujan Samaj Party (BSP) http://bspindia.org/ http://www.bahujansamajparty.net/ The Research was done on two websites of each political party. The first data collection was carried out on January 5 January 7 2010 and the second data collection was done between February 5 February 7 2010. The purpose was to find if the websites were updated. In all cases however the content was not changed. Findings of the Research The political parties have yet not realized the importance of the updates of the websites. They did not update the sites on a day to day basis, although it is technologically possible to update the contents in real time today. The sites of the Indian National Congress and the Bhartiya Janata Party are more updated than the Samajwadi Party and Bahujan Samaj Party. There are more than 32 features on the INC website put together compared to 29 of the BJP party. The Samajwadi party and BSP havent updated their sites since a very long time; they have far less features than compared to the counterparts. The better contents and updates in the BJP site could be attributed to the experience of the BJP elections n 20004. New Media including internet was used extensively during the elections of 2004. BJP has hired a New Media agency for handling only their New Media campaigns in 2009. INC lagged behind in the use of internet during the elections so far and appeared to have attempted to catch up with the BJP. BJP has sites for all the states of India; these are for the local communication in the state. BJP had the India Shining campaign as the theme in which the party had extensively used New Media. Language of the Content of Website Maharashtra state has the local language called Marathi and Gujarat has Gujarati. There are 71, 936,894 (6.99% of the total population) Marathi Speaking people in India where as 46,091,617 (4.48% of total population) people of India speak Gujarati. This is against 90,000,000 (10.66% of total population) in India. Yet the parties have totally neglected the regional language. No one has given regional font for download. Campaign Strategists bank heavily on the local language to write text for bills, posters, billboards, and advertisements etc. Hence logically they should write contents of the sites in local languages to reach majority voters. However this study revealed that the sites depended only on English. None of the all the eight websites of political parties in Maharashtra and Gujarat had site analytics , date of the last update of the website and site map. The date for last updating is necessary in some situations. For Example political parties announce their candidates for elections in two three phases or more. They announce various lists and it changes even after announcements. If the date of last updating is given, the visitors of site can easily come to know whether it is an odd list or the latest one. This happens with other types of content too. Site Map is a feature that helps the user to easily locate the needed information on that site. They also act as a navigation aid by providing an overview of sites content at a single glance. If the number of links is very large, the site map helps visitors to access all content on the site. Webmaster: Details of the webmaster (email, phone or fax) are necessary because a visitor can write to him/her in case the site or part of it does not function. All sites had Telephone number to only the head quarters and no region wise contacts. All sites had given the indication of a copyright. This prohibited others from using the website content for free. Visitors counter is another feature which is neglected by these sites , the visitor counter helps getting everyone an idea about the popularity and utility of the site. Unit Analysis of Websites Information of the party Indian National Congress The site of the Indian National Congress had given Information about the history of the party , the latest manifesto, List of candidates and the current Office bearers. Bhartiya Janata Party The Bhartiya Janata Party had given Information about the Organisational Structure of the Party, History of the party, List of states under BJP rule and the current list of Member of Parliament Samajwadi Party The Samajwadi party had given information regarding the performance of the party in the recent elections and the list of candidates for the Lok Sabha Elections in 2009. There was no mention of any kind of History of the party and the party manifesto Bahujan Samaj Party The Bahujan Samaj party website was more focuses only on current activities of the party and no information about the past. They didnt have the list of candidates or constituency which they have won in the recent elections. There was no mention of any kind of organisational structure in the party. There was no mention of Alliance partners of any of the websites under perview Interaction with People Indian National Congress The website of the Indian National Congress had given option to submit their feedback, comments, suggestions and complaints. There was no Toll free number mentioned on their website. Bhartiya Janata Party The Bhartiya Janata party was more people and new media friendly they had subscription to RSS feed They also had an opinion poll on their website to know peoples view on a particular issue. Samajwadi Party The website of the Samajwadi Party had only contact numbers of the head office and respective branch offices. They had no other latest interactive features on their website. Bahujan Samaj Party The website was least interactive among websites of all the parties. The party was more interested in a monologue and not a dialogue with its voters. The website had no links or any other such things to keep the voters updated on the happenings. Appeal to the people Indian National Congress The Website of the Indian National Congress does not appeal to vote for it neither their alliances. There is no way that anyone interested in joining the party could apply for a position. There was no appeal for a donation for a noble cause. Bhartiya Janata Party The Website of the Bhartiya Janata Party does not appeal to vote for it neither their alliances. There is no way that anyone interested in joining the party could apply for a position. There was no appeal for a donation for a noble cause. Samajwadi Party The Website of the Samajwadi Party does not appeal to vote for it neither their alliances. There is no way that anyone interested in joining the party could apply for a position. There was no appeal for a donation for a noble cause. Bahujan Samaj Party The Website of the Bahujan Samaj Party does not appeal to vote for it neither their alliances. There is no way that anyone interested in joining the party could apply for a position. There was no appeal for a donation for a noble cause. Service to the people Indian National Congress Every website should be user friendly at the base level and somehow it should help us in the entire process of voting. The website of the Indian National Congress had no links for whats new on the website, FAQ s etc. Bhartiya Janata Party The website of the Bhartiya Janata Party had links whats new is happening to the political party in India. There was no service of any kind to the people. Samajwadi Party During Elections, finding your name on the voters list is one of the most tedious tasks for any voter. Samajwadi Party is the only party which is providing voters list to its users. This is one of the most useful features on any of the websites. Bahujan Samaj Party There is no feature of any kind on the Bahujan Samaj Party Website. The lowest on service to people. Media Coverage and Public Relations Indian National Congress The Media Coverage and Public Relations is an integral part of any website, it gives you a coverage on the latest happenings of the political party. The media coverage in the INC website give you info only on the election results and not on the party achievements in each of their state. Bhartiya Janata Party The BJP Website has put photo gallery section at the front of their home page and audio-video features to attract the visitors Samajwadi Party The Samajwadi Party has their media section updated and it has given it list of latest joins in the party on the website. The party is not in power in any state so its only mentioned its achievements when they were in power Bahujan Samaj Party The Bahujan Samaj Party uses it website to effectively communicate its latest achievements, especially in the state of Uttar Pradesh where its a ruling party. Other News of the party is lost in the clutter of information which is present in the website. Transparency Indian National Congress Transparency is one thing that the Indian voter likes to see with every political party. The site didnt try to remain transparent about declaring the assets of their candidates even though it was a simple thing to do. All the details of assets of a particular candidate are given on the site of the Election Commission of India. Bhartiya Janata Party The site didnt try to remain transparent about declaring the assets of their candidates even though it was a simple thing to do Samajwadi Party The site didnt try to remain transparent about declaring the assets of their candidates even though it was a simple thing to do Bahujan Samaj Party The site didnt try to remain transparent about declaring the assets of their candidates even though it was a simple thing to do Unit Analysis of Websites INC BJP SP BSP Information on the Website Interaction with people Appeal to People

Lydia Marie Child Essay -- Research Papers

Lydia Marie Child Lydia Marie Child was born on February 11, 1802 and died on October 20, 1880. During her life she wrote in many forms and on various topics, but Lydia was more than just a writer. She wrote short stories, biographies, science fiction, serialized fiction, children’s literature, historical novels and antislavery literature (Karcher 6). She was also a journalist and a feminist, and wrote about the American Revolution and Native Americans. She helped Harriot Jacobson escape slavery, encouraged reform and was an abolitionist. But, before she could help others, Lydia had to fight for her own right to advance and succeed. Lydia was born in Medford, Massachusetts, as the sixth and youngest child of Convers and Susannah Francis. Susannah died when Lydia was twelve, and she was sent to live with a married sister until the age of nineteen. Although Mr. Francis encouraged the intellectual advancement of his sons, he discouraged his daughter, Lydia, from her fondness for books (Myerson 5). Lydia continued to read and learn, without her father’s encouragement or help, an...

Figaro Coffee Essay

Corporate Vision * We will be the preferred brand of specialty coffee of the international business traveler. Our products and unique style of service will leave a lasting impression among our customers. * We will be the investment of choice in the countries where our brand is represented thereby providing attractive returns to all our shareholders. * We will be a model employer that inspires its stakeholders to be better than its leaders because the opportunities for career and personal growth will drive them to excel. * We will be the most admired training facilities for coffee education making us the best training ground for those who want to establish a career or business on coffee and†¦ * We will be remembered as a committed advocate of corporate social responsibility by championing the cause of coffee to help farmers live a better life. * To cater to the different taste preferences, Figaro offers a wide selection of hot or cold coffee and tea concoctions, accompanying pastries and savory meals. * We recommend you try them all to encounter the unique delight each has to offer. Corporate Mission * We provide excellent coffee and gracious service creating a memorable experience for people who appreciate high quality coffee and demand for exceptional service. * Figaro’s distinctive store design, unique ambiance and style of service satisfy the global customer. * Figaro creates long-term value for its owners and business partners through profitable operations and business sustainability and dignity of life for its employees. * We will always practice good governance and actively pursue the cause of socio-cultural and environmental concerns. * We will always give you quality service, quality products & value for your money. SECTION 3 PRODUCT/SERVICE 3. 1 ABOUT THE COMPANY AND THE PRODUCT The Figaro Coffee Company is a popular specialty coffee store in the Philippines that is 100 percent Filipino-owned. Established in 1993, it is based on the concept of a complete store where â€Å"Filipinos can get the perfect coffee and all the necessary accoutrements for coffee making† that can compete internationally. From only two employees, a managing partner and a kiosk in the Makati Mall of the Ayala Centre, the company now has 64 outlets encompassing kiosks and cafes (including international branches). The company’s product line includes specialty roasted coffees and various coffee-related paraphernalia sold at retail. Aside from the superior-tasting coffee that a customer can enjoy in the Figaro Cafes, the company also offers a host of freshly roasted beans on retail. Among the selection is Barako and from the time it was introduced in 1999, Figaro Barako has become a bestseller. The ‘Save the Barako’ cause has somehow given the coffee added value as a portion of the bean sales is channelled back to into a project to promote the revival of the Barako. The project encompasses awareness programs, new plantings, research, and targeted marketing, and is coordinated with the Figaro Coffee Foundation. Meanwhile, as the consumption of Barako increases, a greater need arises to keep the production going which gives all the more reason why Barako needs to be saved from extinction. The continued increased demand for Barako on the other hand allows the advantage of bringing the price of Barako to a viable level that benefits both the farmer and the retailer. Through Figaro’s customer-loyalty scheme called Coffee Club, the company organizes farm tours twice a year wherein coffee enthusiasts show the process of coffee harvesting and planting. Since the company is primarily a coffee distributor and coffee shop operator, it did not have prior experience in actually growing coffee for commercial production. 3. 2 PRODUCT’S UNIQUE FEAUTURES Our Passion for Coffee. Our Beans are Always Freshly Roasted. Coffee beans need to be roasted to bring out their irresistible flavor and aromatics. The sooner a roasted bean gets into a cup, the better the flavor. Freshness is very important to us. We roast our beans in world class quality roasters, carefully watched over by roasting experts who make sure each bean is done perfectly. Once roasted, the beans are packed and sent to the stores immediately to ensure freshness. We make sure that every cup of coffee our customers enjoy is made of the best quality, perfectly roasted beans. After all, you deserve only the best from Figaro. Share our Passion Today, Figaro boasts 64 cafes in the Philippines. It is one of the fastest-growing coffee chains, in just over 17 years of experience in the art and business of coffee. We believe in catering to upscale coffee lovers, offering coffees expertly roasted and brewed according to the standards of French and Italian cafes. Figaro offers an ideal business opportunity that assures superior returns compared to an independent business of similar scope. After penetrating the international market, we are now keeping a critical eye on expanding in our home-market, which will zero in mostly on business districts around the country as we want more and more people to experience the sophisticated European coffee culture through our local barako coffee. 3. 3 STAGE OF DEVELOPMENT As the company started to get recognition as a major coffee chain, especially with the arrival in the country of international coffee brands such as Starbucks, Figaro was in search of the popular Barako coffee. Quite serendipitously, Figaro’s CEO Pacita Juan met Father Roger Bagao, a coffee farmer/priest in Tagaytay City who headed a farmer’s coffee cooperative. Father Roger hailed from the southern province of Bohol and has made coffee his life. A member of the Divine Word Seminary (SVD) in Tagaytay, Father Roger chose to live among the coffee-farming people. He knew that to assist them to attain spiritual awakening or enrichment, he first had to learn what crops they grew, how they made their livelihood. This meant first helping them to fill their stomachs, and later reaching their souls. So COFFEE was it. He organized a farmers’ cooperative that ran a coffee mill known as SMSK. Pacita Juan met Father Roger and asked him to show Figaro the other side of coffee – farmers, different varieties and where they grew, coffee in the south, coffee in the mountains. When Pacita was looking for the native Barako, Father Roger could only tell her that this variety or species was no longer profitable as their yields were low and Nescafe (the biggest processor) would have no need for the Barako. This saddened Figaro, as Barako is an important part of Philippine coffee history. â€Å"How do we change the tide? † she asked Father Roger. â€Å"Can we start planting Barako? How do we tell people about this sad fate of this species that is so popular among our people? † These questions made Figaro, with the help of Father Roger, establish a foundation to address the needs of the Philippines Coffee Industry – now known as the Figaro Foundation Corporation. The first project of the foundation was general coffee awareness-driven: The Coffee Farm Tour is now held every January in Cavite or Batangas, two provinces appropriate for a day trip. The second project is Barako awareness-driven. The Barako is slowly being cut down due to its ‘low’ demand among big processors. However, there is growing demand for Barako from specialty roast and ground processors in the Philippines, and for export to the Middle East. A related foundation project is called ‘Barako Tree Planting’. Launched in 2000, this project is run every July or August. The key challenges facing the tree-planting project are where to get seedlings and where to get land. Luckily, Father Roger found land during 2000 and 2001. After 2001, however, the foundation met with some problems regarding land ownership and could no longer access the first plantings to check on progress. In the same year, Father Roger introduced Cavite State University (CaVSU) and its research head, Dr. Andy Mojica to the Figaro Foundation. Dr. Mojica would be one of the keys to Barako seedling propagation, and he would also be a major part of the Presidential Task Force on Coffee Rehabilitation prompted by Figaro’s persistent invitation. In January 2002, Figaro (now working with Dr. Mojica’s group) began to visit CaVSU for its Annual Farm Tour and also to work with them on Barako seedling supply, a task that used to be performed by Father Roger. Meanwhile, Father Roger went on a sabbatical in 2002 and Figaro was subsequently invited to be a member of the Presidential Task Force on Coffee Rehabilitation (see below). In this same period, the coffee town of Amadeo was visited by President Gloria Macapagal-Arroyo for the first-ever Pahimis festival to signal the start of today’s Filipino coffee revolution – a peaceful revolution of going back to coffee farms to increase production to turn the country from being a net coffee importer to a net exporter as it was until 1990. In Amadeo, Figaro met Mayor O. J. Ambagan who gladly offered his land for the next Figaro Tree Planting activity. In the same year, Leisure Farms, a first class farm community invited the Figaro Foundation to undertake another tree planting activity in Lemery, Batangas which would be provided with irrigation and all the care needed for a first class farm. These efforts have now grown into a series of projects with the local government of Amadeo such as the ‘Adopt-a-farm’ program, coffee farm tours, and the organization of a coffee cooperative to promote ‘Cafe Amadeo’ – a ‘monobranding’ exercise to promote Amadeo’s coffee roasters who used to sell under different brand names. More than just to sustain its core product or core business, Figaro has become the trailblazer on how ‘out of the box’ ideas can be used to encourage farmers to plant the Barako again, motivate local governments to do their part and get cooperatives working toward one goal. Through its partnership with the municipality of Amadeo, Figaro will be able to plant around 30,000 Barako trees in and around the Amadeo town providing farmers with a niche product that can be their ticket to higher selling prices and export potential of a value-added product branded with the Figaro name. 3. 4TRADEMARKS 3. 5PRODUCT There are five commercially known coffee bean varieties worldwide: Arabica, Robusta, Excelsa, Stenophylla and Liberica. The most popular beans in use all over the world are Arabica and Robusta. The former has a more subtle and distinct flavour and is usually used for gourmet coffees. However, due to weather conditions, it cannot be natively grown in the Philippines except in some mountain areas, and therefore is mostly imported. Robusta on the other hand is grown in many parts of the country. Due to its more full-bodied flavour, Robusta is used mostly for instant coffee. The Excelsa and Stenophylla varieties are not cultivated commercially in the Philippines. Liberica is known to be an indigenous product in only three Asian countries, including the Philippines, making the bean a very unique and potentially lucrative product. The term ‘Barako’ in the Philippines has become a generic name for the coffee grown and roasted in the Batangas region (just north of Manila). In truth, Barako is the Philippine Liberica bean known for â€Å"its particularly strong taste, powerful body and a distinctly pungent odour. † Because of its homespun image, domestic demand for Barako had slacked off in favour of imported international Arabica and large-scale production of Robusta by and for large corporations. Saudi Arabia has been the only known export market for Barako. As a result, the Barako is now in danger of extinction. In addition to the decline in Barako production, prevailing low world prices for coffee have meant that many Filipino coffee farmers have begun to shift to other crops and some have chosen to sell their land. 3. 6 FACILITIES (PLANT LOCATION) 3. 7SUPPLIERS A. RAW MATERIALS AND SUPPLIES Figaro buys Filipino coffee from communities and farmers nationwide at an average of 39 tons or 39,000 kgs of coffee every year: THUS BENEFITTING†¦ * 57 farmers and their families or approximately 688 persons benefit YEARLY * Coffee harvested from nearly 115 hectares of coffee farms are sold YEARLY * An estimated amount of P 4 million pesos is generated from the purchase of coffee from farmers YEARLY * More children are sent to school, more families are enabled to buy food, medicines, and earn more savings. Farmers from Kalinga, Ifugao, Benguet, Batangas, Cavite, Negros, Davao, Sulu and Basilan are integrated into the supply chain of Figaro. WITH MORE FARMERS HARVESTING COFFEE, MORE FIGARO PATRONS CONTINUE TO ENJOY CUPS OF FIGARO COFFEE. B. TOOLS, MACHINERY AND EQUIPMENT The company does not own roasting facilities, but employs the facilities of a sister company, Boyd’s Coffee Company. Today, Boyd Coffee Co. (Phils. ) Inc. has established its significant presence in the Philippine coffee industry. Capitalizing on its unique qualities as a trendsetter and an expert, Boyd Coffee continues its tradition of providing Fresh Roasted Coffee and Total Coffee Solutions designed specifically for each client’s needs. C. ENVIRONMENTAL FACTORS The waning supply of Barako beans prompted the company to be more aggressive in securing supplies. The ‘Save the Barako’ campaign is its showpiece effort, and has earned the company a reputation as a company that cares for the coffee farmer. Figaro took up the cause of the Barako when everybody else thought it an Impossible task. But because of its belief in the cause, Figaro enjoined small groups who equally believed in the integrity of the cause and subsequently slowly built awareness towards a greater mass. Today, Barako has gained many supporters and made a dream a possibility, further proof that an inspired vision that is led by a credible company to sustain its own industry is the heart of corporate social responsibility. Ultimately, ‘Save the Barako’ has moved even the simplest coffee customer to help sustain this once-threatened variety – that is reward in itself. SECTION 4 MARKETING PLAN 4. 1 INDUSTRY PROFILE. Worth of the entire coffee industry in the Philippines : P21 Billion* Worth of gourmet coffee industry in the Philippines : 2. 1 Billion* Number of stores in the Philippines : STARBUCKS – 150 Figaro – 64 Bo’s Coffee – 40 Gloria Jeans- 38 Coffee Bean and Tea Leaf- 33 Seattle’s Best – 14 Number of coffee chain outlets – 400+ Growth rate of entire coffee industry : 7% annually Growth rate of gourmet coffee industry : 20% annually The amount needed by the government to sustain coffee industry : P200 million Total Coffee Demands: 65,000 tons, 2009;70,350 tons 2012,75,000 tons by 2015. Total Coffee Production : 30,000 tons Coffee Producing Provinces : 22 Coffee Varieties in the Philippines: Liberica, Robusta, Arabica and Excelsa Coffee has been around for more than 1,000 years. During that time, coffee has been considered a food, a medicine, an aphrodisiac, and even a wine. Today, however, coffee is known as a beverage to be savored and enjoyed. Such has coffee’s popularity grown through the centuries. Today, it can be safely assumed someone, somewhere is savoring a cup, a mug or any of coffee’s delightful and delicious preparations at almost every hour of the day. From sun up to sun down, its coffee time! All commercial varieties of coffee are available in the Philippines – Robusta accounting for 70% of the country’s total production, and Arabica with about 5-10%. Other varieties such as Excelsa and Liberica also thrives in the country and accounts for 15-20% of the total. Robusta is the chief source of the base for blending coffee and is important in the manufacture of soluble or instant coffee. Arabica remains the sole source of fine coffee. The Philippines produces approximately 1. 3 percent of the total global coffee production. In our country, no morning is complete without coffee. We have our own Batangas barako to be proud of. Instant coffee then came into the scene, and lately, gourmet and specialty coffee with the introduction of foreign cafes such as Starbucks, Seattle’s Best, and the like. Coffee drinking has now become more than just a way to wake up one’s nerves, it has become a trend. * First, the world’s coffee shops make up the fastest growing part of the restaurant business, checking in with a 7% annual growth rate. * Second, that the world coffee production is estimated at 110 – 120 million bags per year. * Third, that 14 billion espresso coffees are consumed each year in Italy, reaching over 200,000 coffee bars, and still growing. * Fourth, that Americans consume 400 million cups of coffee per day, or equivalent 146,000,000,000 (146 Billion) cups per year; making the United States the leading consumer of coffee in the world. * Fifth, that Japan ranks number 3 in the world for coffee consumption. * Sixth, that coffee represents 75% of all the caffeine consumed in the United States. * And seventh, that cafe bars have total average sales that reach 230 cups a day. * It is now an accepted fact that majority of Filipinos take to coffee like they take to rice, and beer. * Take â€Å"BARAKO† for example, this native-grown coffee bean for example, this native-grown coffee bean is not only famous for its strong aroma, as pinoy coffee lovers would atleast. * Although not a common coffee variety, â€Å"BARAKO† is abundant in Southeast Asia, especially in the Philippines. * Believe it or not, it has the largest beans of all the coffee varieties in the world. Its taste is said to be superior to that of Robusta, and some Filipino coffee lovers prefer Barako to Arabica 4. 2 COMPETITION PROFILE Major Players in the Industry of coffee: Starbucks strength rested on four factors: retail expansion, product and service innovation, having an observed clean store, and being a brand associated with the specialty/gourmet coffee niche. The strongest attribute that consumers associate with the Starbucks brand is its being known for specialty/gourmet coffee. Starbucks is a widely-recognized brand. Its top-of-mind recall is high. It is both a household name and a buzzword. Seattle’s Best Coffee LLC has been roasting premium coffee since 1970 and today roasts more than 20 million pounds of coffee every year and millions of cups of our coffee are served every day. Seattle’s Best Coffee is a featured brand within Starbucks Corporation. The smooth taste of Seattle’s Best Coffee has appealed to Filipino taste buds. Their smooth and flavor-filled coffees are often partnered with equally sumptuous meals that engage the taste buds. Their pastries and pasta are equally delicious and keeps customers coming back for more. The UCC started as a store under the name of â€Å"Ueshima Tadao Shoten† in 1933. It became limited partnership in 1940 and on 1951, became â€Å"Ueshima Coffee Co. , Ltd. â€Å". The company introduced the world’s first canned coffee, â€Å"UCC Coffee with Milk†on April 1969 starting the trend for Japanese Canned Coffee. The Euro-Japanese fused food, free wi-fi internet, and various cafe concepts makes the UCC Cafe a very trusty hangout place for Filipinos. They have several branches in the country and eight other Asian countries. They have a very simple layout but favorable quality. The Coffee Bean & Tea Leaf is an American coffee chain, owned and operated by International Coffee & Tea, LLC, which has its corporate headquarters in Los Angeles, California. Coffee Bean and Tea Leaf has a very clean ambience, innovative coffee mixes and really good customer service. This makes them one of the frequented places for coffee and chilling out. Flavorful, reasonably priced and scenic, the Coffee Bean and Tea Leaf stores continue to draw in the coffee-loving crowds. Gloria Jean’s Coffees an Australian owned global specialty coffee company, and is a brand synonymous with coffee quality and leading franchise systems. Personalized service, fun coffee flavors and strategic locations (as one of the awarded foreign franchises in the country) make Gloria Jean’s stay at the top of its game as one of the country’s best coffee shops. The store atmosphere is also excellent and they maintain a loyal following. The Chocolate Macadamia Coffee is a local favorite. â€Å"Bo’s Coffee† is a registered trademark of the business name of a chain of specialty coffee shops that serves espresso beverages, specialty coffee beverages and others, in an ambiance that has been created to cater to a lifestyle market with discriminating taste. Bo’s Coffee Club is very high end coffee shop that has services and product tailored to suit the needs of high society coffee drinkers. They maintain excellent service and product done in good taste, literally and figuratively 4. 3 CUSTOMER PROFILE The typical and most committed coffee drinkers are 25 to 45 year old, affluent, educated adults. While baby boomers have driven the success of coffee shops, specialty coffee appeals to a diverse adult demographic, including college students and young adults. Larger companies may also sell coffee beans wholesale to commercial customers, such as grocery stores and restaurants. SIZE AND GROWTH 1. Do you drink coffee? All of our respondents said that they drink coffee. Reason why they drink coffee 40% of our respondents said that they drink coffee because of coffee’s stimulating properties and benefits that help them in everyday work, 28% Said that its taste, 18% to fit in with others while 14% said that it’s out of habit. 2. When do you prefer to drink coffee? Most of our respondents said that they drink coffee anytime. 3. Do you go to coffee shops? 78% of our respondents said they go to coffee shops to drink coffee and have pastime activities. Reason why yes? 30% of our respondents said that they like the coffee that the coffee shop serves, 25% said that to relax and have pass time their, 15% said that to fit in with others, 10% said that they like the products they sell. Reason why no? 20% of the respondents said that it’s out of their budget and 80% said that it’s just a waste of money. 4. What coffee shops you usually go? 76% of our respondents said they go to Starbucks, 12% go to Kopiroti, and 6% each for Seattle’s Best and Figaro. 5. Do you know Figaro? Majority of our respondents said they know Figaro. How they know Figaro? Most of our respondents said that they saw Figaro branches around the cities and some are word of mouth from friends. 3. How much you are willing to spend in a coffee shop? 52% of our respondents are willing to spend if the price of the coffee will range from P100-P150 4. What do you expect from a coffee shop? Everyone expects a great tasting coffee, clean environment, good service and because of the technology everyone wants a free WI-FI 5. What food you want a coffee shop to serve? Most respondents want bread as a partner to coffee because they only want to ear light foods in coffee shops. 4. 4. TARGET MARKET PROFILE Primary Target Market Our target market is the business executives and young professionals because they hold a big part of the market share in the coffee industry. They are the people that have the habit in drinking coffee and they are the ones who frequently go to coffee shops and for them that is their third home. Usually this people do meetings in coffee shops and conference because of the good ambiance and good surrounding. They choose coffee shops as their third home because they can concentrate in their meeting or business affair especially because of the minimal noise in the coffee shops. They want to hang up in coffee shops because of the comfortable environment and it is affordable. Secondary Target Market Our secondary target market is the class B and C. In the generation today students and foreigners usually go to coffee shops because for them they can study in coffee shops and they can relax and do pass time works. They prefer to study in coffee shops instead in their homes because they can study here for hours without being disturbed and they also choose it as their secondary relaxations place. 4. 5 PRICING PROFILE FIGARO| STARBUCKS| SEATTLE’S BEST| GLORIA JEANS| HOT DRINKSMacchiato85. 00Espresso85. 00 – 109. 00Cappuccino95. 00 – 119. 00Cafe Mocha105. 00 -135. 00White Chocolate Mocha115. 00Cafe Latte95. 00 – 119. 00Cafe Au Lait95. 00 – 119. 00Americano85. 00 – 119. 00Brewed Coffee85. 00 – 119. 00Chocolate Cookie Latte120. 00Caramel Cappuccino Light115. 00Butterscotch Vanilla Latte115. 00 8oz. Peach Latte120. 00 8oz. Strawberry Latte20. 00 8oz. Creme Brulee Latte120. 00Raspberry Mint Latte110. 00Other Hot DrinksHot Tea 85. 00 – 115. 00Hot Chocolate85. 00 – 105. 00Cafe Mocha Light115. 00Steamed Milk85. 00 – 105. 00Blueberry Muffin65. 00Cheese Muffin65. 00Chocolate Muffin65. 00Asado Pie59. 00Tuna Pie59. 00Carrot Loaf69. 00Pudding with Vanilla Sauce69. 00Food for the God’s59. 00Heavenly Cheese Roll59. 00OatmeaL Chocolate Chevvy55. 00Chocolate Cake119. 00My Little Oscar119. 00Dark Chocolate Raspberry Symphony130. 00Strawberry Cheesecake135. 00Chocolate Chip Cookie59. 00Oatmeal Raisin Cookie59. 00English Matrimonial Bar59. 00Banana Hazelnut Turnover79. 00Marble Cream Cheese Brownie70. 00Chocolate Eclair75. 00Tiramisu Eclair75. 00Pepperoni Calzone95. 00Supreme Calzone95. 00Blueberry Cheesecake Lite130. 00Blueberry Almond Puff79. 00| COFEE, TEA AND CLASSICSHot Brewed Coffee80. 00 – 120. 00Hot Brewed Tea90. 00 – 105. 00Iced Tea90. 00 – 120. 00Signature Hot Chocolate105. 00 – 140. 00Caffe Latte90. 00 – 130. 00Cappuccino90. 00 – 130. 00Caffe Mocha100. 00 – 145. 00White Chocolate Mocha115. 00 – 160. 00Caramel Macchiato115. 00 – 160. 00Blended CoffeeMocha125. 00 – 150. 00Caramel125. 00 – 150. 00Dark Mocha155. 00 – 180. 00Coffee Jelly145. 00 – 170. 00Java Chip145. 00 – 170. 00Mint Java ChipvariesHazelnut MochaVariesCreme Brulee FrappuccinovariesChai Frappuccino with Coffee JellyvariesBlack SesameGreen TeavariesBlended CreamCaramel Cream125. 00- 150. 00Chocolate Cream 120. 00 – 145. 00Strawberries and Cream145. 00 – 170. 00Chocolate Cream Chip120. 00 – 145. 00Blended Juice DrinkMango Passion Fruit 125. 00 – 150. 00Raspberry Black Currant 125. 00 – 150. 00Honey Glazed Doughnut40. 00Chunky Chocolate Chip Cookie50. 00Old Fashioned Oatmeal Cookie50. 00Double Chocolate Walnut Brownie50. 00Butterscotch Fudge Bar 50. 00Cinnamon Roll/ Swirl55. 00Ensaymada65. 00Danish65. 00Tuna, Corned Beef and ChickenPandesal55. 00Pork Adobo Roll70. 00Cheese Croissant70. 00Sausage Roll75. 00Italian Pocket95. 00Banoffee Pie105. 00Banana Loaf50. 00| THE PERFresh Brewed Coffee80. 00 – 105. 00Americano Perfect85. 00 – 110. 00Cappuccino95. 00 – 120. 00Breve105. 00 – 130. 00Chai Tea Latte 115. 00 -145. 00Hot Tea95. 00Ice Blended and DeliciousMocha125. 00 – 150. 00JavaChip145. 00 Double Chocolate Mint 135. 00 – 160. 00Chai Tea145. 00 – 170. 00Java Jelly145. 00 – 170. 00Classic Iced Tea90. 00 – 120. 00Naughty Toddy90. 00 – 110. 00Classic American Latte 100. 00 – 130. 00Americano95. 00 – 125. 00World’s Best Coffee MilkshakeClassic Javanilla Shake155. 00Milkshakes155. 00HOT, HSeattle’s Best Coffee LattesHot Classic American Latte90. 00 – 115. 00Caramel Latte110. 00 – 130. 00Vanilla Latte110. 00 – 130. 00Hazelnut Latte 110. 00 – 130. 00Almond Latte 110. 00 – 130. 00Raspberry Latte 110. 00 – 130. 00Seattle’s Best Coffee MochasClassic Mocha100. 00White Chocolate Mocha 120. 00 – 150. 00Raspberry Mocha Kiss120. 00 – 150. 00Almond Mocha Joy120. 00 – 150. 00| Espresso ClassicsCappuccino85. 00 – 110. 00Caffe Latte85. 00 – 110. 00Caffe Mocha95. 00 – 125. 00Espresso80. 00 – 125. 00Machiatto80. 00 – 125. 00Americano80. 00 – 105. 00Filtered Coffee of the Day75. 00 – 100. 00Espresso ExpressionsCaramelae110. 00 – 145. 00Mocha Caramelatte110. 00 – 145. 00White Chocolate Mocha110. 00 – 145. 00Chocolate Macadamia Latte110. 00 – 145. 00Irish Nut Creme110. 00 – 145. 00Very Vanilla Latte110. 00 – 145. 00Tea & ChocolateChai Tea Latte95. 00 – 125. 00Hot Tea85. 00 – 110. 00HotChocolate& Marshmallows115. 00 – 140. 00COLD DRINKSVery Vanilla Chiller135. 00 – 165. 00Creme Brulee135. 00 – 165. 00Cookies ‘n Cream125. 00 -150. 00Mint Chocolate Bomb125. 00 – 150. 00Cappuccino ChillersVanilla Caramel135. 00 – 165. 00Chocolate Macadami140. 00 – 170. 00Gourmet Iced ChocolatesStrawberries n’ Cream130. 00 – 155. 00Iced Chocolate130. 00 – 155. 00Over IceCappuccino Chiller115. 00 – 155. 00Iced Mocha115. 00 – 155. 00Iced Latte100. 00 – 125. 00Strawberry Smoothie135. 00 – 165. 00Mixed Berry Smoothie135. 00 – 165. 00Mango Smoothie135. 00 – 165. 00Tropical Coconut135. 00 – 165. 00Fruit ChillersStrawberry130. 00 – 150. 00Mango Chillers130. 00 – 150. 00| 6 4. 6 ADVERTISEMENT AND PROMOTIONS Marketing Tools| Program Activities| Expansion of Coffee Shop Branches| Figaro will expand its selected coffee shop branches by adding a â€Å"conference section†. Additional space needed will be rented and additional chairs, tables and conference room equipments such as projectors will be provided. Conference Section will be used by business executives and the like, on a rental per hour basis. These spaces will form part of the general area if not rented. Figaro will implement this plan on business cities like Makati, Ortigas and some parts of Quezon City. | Television for Entertainment| There will be Televisions on every branches of Figaro nationwide. This is to entertain customers through movies, basketball games etc. | Customer Advantage CardMagazine Advertisements| For every purchase a customer will earn points that can be converted to freebies like free tickets to movie houses upon reaching a certain point. Figaro will have a picture advertisement in Entrepreneur Magazine and other business magazines, advertising the â€Å"Conference Section† of Figaro. We will advertise on Lifestyle Magazines as well. | Newspaper Advertisements| Newspaper Advertisements in the form of pictures will also be provided in the leading newspapers in the Philippines during Sundays on Manila Bulletin and Philippine Star. We will also make press releases on these newspapers. | TV Show Segment Promotion| Figaro, after the successful implementation of the proposed expansion, will be featured in a TV Show where it can showcase it’s being â€Å"Second Comfort Zone†. | Social Networking Sites| Improvements to the official Facebook page will be made. Designs will be added based on the season- for example: Valentines, Summer, Christmas etc. Links to the official company website, official twitter account and to Figaro’s press releases will be provided. This page will also serve as a place where customers can post their comments and reviews. A twitter account will also be established. These networking sites will keep the online community informed regarding the improvements. | Leaflets| Leaflets will be made available on Figaro branches nationwide. | SECTION 5 OPERATING AND CONTROL SYSTEMS Figaro Support System From helping you secure your site to the thorough training of your employees, Figaro Coffee Company has a strong support system to aid you in the opening and ongoing operation of your business. a. Initial site assessment. b. Training in the Figaro System for the franchisee and the Initial branch staff. c. Site design and construction assistance. d. Comprehensive Store Operations Manual. e. An opening team assigned for the branch’s first month of operations. f. Continuous research and improvement of the Figaro product line. g. Regular field visits by the Figaro Operations Team to give in-site assistance. h. Continuous training programs. i. A network of regular communications with franchises. Pre-qualification The qualities we look for in a franchise include: 1. A passion for coffee and enthusiasm for the business. 2. A strict adherence to Franchise Standards, and a commitment of time and resources to the Figaro System. 3. A desire for a mutually beneficial business relationship. 4. The resources to invest a minimum of ? 5 to 7 million, depending on the business model most suitable to the site chosen by the franchise applicant. Application Process To get your own Figaro franchise system started: 1. E-mail a Letter of Intent containing name of interested party, expressing interest in a franchise and proposed site and location (if any) to Franchise Relations Manager: franchise@figarocoffee. com 2. Upon receipt of the Letter of Intent, we will schedule a Franchise Orientation Meeting with you to discuss the detailed procedures on how to secure a franchise. 3. Fill out the Franchise Qualification Form. 4. If qualified, you will be required to conduct a feasibility study of the selected site using our Market Study form. 5. Upon submission of the feasibility study, you will be scheduled for a meeting with the Franch.

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